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We pride ourselves on our customer service and strive to always deliver a world-class experience to each of our guests! Be sure to ask for a Guest Experience Survey during your stay here at Riviera Hotel and feel free to let us know if there is anything you believe we may be able to improve on.
"Just lovely. Absolutely loved staying here. Booked a creek room, stunning view from the balcony. Friendly helpful staff. Lovely room decorated in an older style but every amenity you could wish for. Five minute walk to metro which will get you everywhere. Breakfast catering for every nationality, fantastic choice plus an omelette station. The friendliest, smiliest waiter I have ever come across - well done Mohammed, a credit to your hotel. Nothing I could fault about my stay. Thank you hotel riviera"
- Debby, United Kingdom
"Amazing Place. Well located near Deira Creek. Staff at this hotel are very fantastic and friendly. They make you feel as if you are home. Short walking distance to the spice and old souks which I visited. Really, I don't see what could make one complain! Everything in the room is very clean here. Breakfast is served as a buffet; it's full of all sorts of foods for one to choose from. Tasty, healthy and well displayed foods, and there are plenty of juices and fruits.
All personnel here are amazing (from the doorman, the cleaner, the driver, the people serving in the restaurant, up to the receptionist and manager). I cannot hesitate to recommend Riviera Hotel."
- Paul, The Democratic Republic of Congo
"Exceptional - A Forgotten gem of Dubai. The staff at this hotel go out of their way to give you service, with a genuine smile, just like hotel stays used to be. The breakfast which was included had the greatest amount of food choices I have seen in 30 years. The rooms are spacious, and well appointed, and were serviced daily during our three day stay. A short walk to local markets for bargain souvenirs, and a short taxi to the city centre Mall for a great selection of food, boutique shops, etc. Located in old Dubai, the back streets are not looked after by the authorities like the new Dubai is, however the hotel is well worth a visit. We would definitely stay again given the need to visit Dubai."
- David, Australia
"A wonderful hotel stay. I stayed two nights post cruise, in late April. I was upgraded to a Creek view. What a lovely room. Large room with a sofa and chair, balcony, refrig and coffee/tea maker, large bathroom with nice amenities. The desk staff were so kind. The hotel had a free morning shuttle to a wonderful beach which I took advantage of, as did many others. Breakfast buffet was also wonderful and reasonable price. The area is an older section of Dubai, and one can walk to the Gold and Spice Souks. Thank you for a wonderful stay."
- Merkel, United States of America
"This hotel was built in 1963, it was the first hotel on the eastern side of Dubai Creek. And being on the creek is a great position; it's close to the gold, spice and old souks. The service was impeccable; the rooms, food..same. Couldn’t fault the place, from doorman to manager."
- Haig, Australia